HMRC customer service

PAC reports HMRC customer service is at an all-time low

6 March 2024| CATEGORIES: customer service, HMRC| TAGS: , ,

A Public Accounts Committee (PAC) report into HMRC performance in 2022-23 has concluded that the level of customer service at HMRC “has reached an all-time low”. The Committee received an unprecedented number of written submissions about HMRC’s performance, demonstrating the extent of taxpayers’ dissatisfaction over the quality of services and the impact on businesses.

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e-commerce

HMRC VAT Import One Stop Shop (IOSS) launches 1 March 2024

27 February 2024| CATEGORIES: e-Commerce, EU VAT, HMRC, IOSS| TAGS: , , ,

From 1 March 2024, businesses in Northern Ireland or Norway, which sell low-value goods imported from outside the EU and Northern Ireland to customers inside those regions can register with HMRC to use the import one stop shop (IOSS) system. Currently, Northern Irish businesses are only able to register for the IOSS in an EU member state.

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VAT

VAT in the Digital Age (VIDA) update

16 January 2024| CATEGORIES: Digital Reporting Requirements, e-invoicing, EU VAT, VIDA| TAGS: , , , ,

A year after the EU VAT in the Digital Age (VIDA) proposals were published it seems increasingly likely that the introduction of the measures will be delayed. The original timetable had intended the measures be approved by the end of 2023, with implementation in stages between 1 January 2025 to 1 January 2028. The EU Parliament has already voted in favour of a one-year postponement of all three ViDA pillars. The DRR and e-invoicing aspects are likely to be delayed until 2030 or later.

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EU VAT Gap

EU VAT Gap reduced by €38 billion in 2021

27 October 2023| CATEGORIES: EU VAT Gap, VAT compliance| TAGS: , ,

The EU Commission has published the annual VAT Gap study, which measures the difference between theoretically expected VAT revenues and the amount actually collected.  The report shows that Member States lost around €61 billion in VAT in 2021, compared to €99 billion in 2020. The lost revenue mainly relates to VAT fraud, evasion and avoidance, …

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high-volume addresses online marketplace

HMRC require proof of UK establishment from VAT-registered businesses at high-volume addresses

13 October 2023| CATEGORIES: e-Commerce, high-volume addresses, HMRC campaign| TAGS: , ,

The use of high-volume addresses as the principal place of business has increased in recent years. Businesses registered for VAT at a high-volume address will be asked by HMRC to prove they are established in the UK.
Many of these addresses are being used by overseas established business and are potentially being used by some traders to avoid being treated as a Non-Established Taxable Person (NETP) by online marketplaces.
As a result, some online marketplaces are not collecting and paying the VAT due on behalf of the trader.

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Export import

Customs Declaration Service – exporter deadline extended

29 September 2023| CATEGORIES: CDS, CHIEF, Customs, Customs declarations, Exports| TAGS: , ,

HMRC’s Customs Handling of Import and Export Freight (CHIEF) system is being replaced by the Customs Declaration Service (CDS). The last day to make import declarations through CHIEF was 30 September 2022. CHIEF was due to be closed for export declarations from 30 November 2023 (extended from the original date of 31 March 2023). However, HMRC have now announced that the deadline has been further extended, with a phased approach to implementation.

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reduced rate VAT

HMRC launch letter campaign to energy suppliers on reduced VAT rate errors

22 September 2023| CATEGORIES: domestic fuel, HMRC campaign, reduced VAT rate| TAGS: , , ,

HMRC have launched a ‘one-to-many’ letter campaign aimed at energy suppliers, regarding the reduced VAT rate for supplies of fuel and power. HMRC are asking that suppliers review their systems and processes for accounting for VAT, to ensure they are accounting for VAT in line with HMRC’s published guidance.

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UKIMS

GB to NI Goods: UK Internal Market Scheme to replace the UK Trader Scheme from 30 September 2023

13 September 2023| CATEGORIES: Brexit, GB to NI goods, Not at risk| TAGS: , , ,

HMRC have issued a reminder to businesses selling goods from Great Britain into Northern Ireland that the UK Internal Market Scheme (UKIMS) will replace the UK Trader Scheme (UKTS) from 30 September 2023.  The UK Internal Market Scheme will continue to enable registered traders to move goods in line with existing ‘not at risk’ arrangements.

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Jersey

Overseas e-commerce sales to consumers in Jersey subject to GST from July 2023

18 August 2023| CATEGORIES: e-Commerce, GST, Jersey, New legislation| TAGS: , , ,

With effect from 1 July 2023, Jersey has introduced Goods and Services Tax (GST) on sales of e-commerce goods made to consumers in Jersey by non-resident businesses.  There is a registration threshold of £300,000. When purchasing goods from overseas retailers who become registered for GST, consumers will pay 5% GST to the supplier (vendor) at the point of sale.

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